Privacy Policy

Part 1 – Use of Personal Information
When you place an order with us, we collect the personal details you choose to share, such as your name, billing address, shipping address, and email address. This information is necessary to process your order, manage delivery, and communicate with you about your purchase. When you browse our website, certain technical data may also be collected automatically, including your IP address, device type, browser information, and operating system, to help us understand how visitors use our site.

If you choose to subscribe or provide permission, we may occasionally send you updates, announcements, or information related to our products and store.

Section 2 – Your Consent

How consent is given
By providing your personal information during checkout, payment verification, order returns, or customer support communication, you agree to its use for those specific purposes. Any use beyond this, such as promotional communication, will only take place if you have clearly agreed to it.

Withdrawing consent
You may change or withdraw your consent at any time by contacting us at support@moidra.com. Once consent is withdrawn, your information will no longer be used for the purposes you previously approved.

Section 3 – Disclosure of Information
We may disclose personal information if required to do so by law or if necessary to enforce our Terms of Service.

Section 4 – Shopify Platform
Our online store is operated using Shopify Inc., which provides the e commerce platform that allows us to sell products and manage transactions. Your information is stored through Shopify’s data storage systems and protected using industry standard security measures.

Payments
If you complete your purchase through a direct payment method, such as a credit or debit card, your payment data is encrypted and processed securely in accordance with the Payment Card Industry Data Security Standard (PCI DSS).

Payment related information is retained only for as long as required to complete the transaction and is then removed from our systems.

Further details about Shopify’s data handling practices can be found in their Terms of Service and Privacy Policy.

Section 5 – Third Party Service Providers
We work with external service providers who assist us in operating our store and delivering services to you. These providers only access personal information to the extent necessary to perform their specific functions. Some third parties, including payment processors, maintain their own privacy policies, which may differ from ours.

Once you leave our website or are redirected to an external service, their policies will apply instead of this privacy policy.

Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies independently.

We also use Google Analytics to monitor site activity and better understand how visitors interact with our website.

Section 6 – Data Security
We take reasonable and appropriate steps to safeguard your personal information against unauthorized access, misuse, loss, or disclosure. Sensitive data, such as payment information, is protected using SSL technology and encrypted storage methods. While no method of transmission over the internet is entirely secure, we follow recognized industry standards to protect your information.

Section 7 – Cookies
Our website uses cookies to support functionality, remember user preferences, analyze traffic, and improve overall performance. Some cookies may be placed by third party partners for analytical or advertising purposes.

Managing cookies
You can control or disable cookies through your browser settings or via our cookie preference banner. Please note that limiting cookies may affect certain features of the website.

Section 8 – Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates take effect once published on the website. If significant changes are made, we will take reasonable steps to inform you.

In the event of a business transfer, such as a merger or acquisition, personal information may be transferred as part of the transaction so that services can continue without interruption.